Welcome to Era Candle Co.! Before you embark on a fragrant journey with our exceptional products, please take a moment to familiarize yourself with our General Terms of Service:

1. Orders and Payments: By placing an order with Era Candle Co., you agree to provide accurate and complete information. Payments are processed securely, and orders are confirmed upon successful payment.
2. Shipping and Delivery: We strive to deliver your aromatic treasures promptly. Shipping times may vary, and we are not responsible for delays caused by external factors. Once your order is dispatched, you will receive tracking information.
3. Returns and Refunds: If you're not entirely satisfied, you have 7 days from receipt to request a refund for unused items with unbroken seal caps. Please contact our customer service team for assistance.
4. Product Information: While we strive for accuracy, product descriptions and images may occasionally differ. If you receive a product that doesn't meet your expectations, please reach out to us, and we'll do our best to assist you.
5. Intellectual Property: All content on the Era Candle Co. website, including logos, images, and text, is protected by intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
6. Privacy Policy: Your privacy is essential to us. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information.
7. Communication: By using our services, you agree to receive communications from Era Candle Co. This may include promotional emails, updates, or important notices. You can opt-out of promotional emails at any time.
8. Liability: Era Candle Co. is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Please do not allow products to penetrate wood or plastic products. The oils may damage the surfaces. Please only use an electric wax warmer.
9. Governing Law: These terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes will be resolved through arbitration or small claims court.
10. Changes to Terms: Era Candle Co. reserves the right to update these terms at any time. It is your responsibility to review them periodically for changes.

Thank you for choosing Era Candle Co. We appreciate your trust in our products and are here to make your experience as delightful as the scents we offer. If you have any questions or concerns, please contact our customer service team.